Terms and Conditions

Welcome to Soulmate Vision. By accessing and using this website, you agree to comply with the following Terms and Conditions.

If you do not agree with these terms, please discontinue use of the website immediately.

Website Usage

Users agree to use this website only for lawful purposes and in a manner that does not interfere with the rights or experience of other visitors.

Unauthorized activities including hacking, copying website materials, or attempting to disrupt website functionality are strictly prohibited.

Intellectual Property

All website content including text, logos, graphics, branding, layout, and design elements are protected by applicable copyright and intellectual property laws.

Content may not be copied, reproduced, distributed, or republished without written permission.

Third-Party Services

Soulmate Vision may include affiliate links, advertisements, or references to third-party products and services. We are not responsible for the content, policies, or actions of external websites or companies.

Limitation of Liability

Under no circumstances shall Soulmate Vision be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website or third-party products mentioned on the website.

Users access and use this website at their own discretion and risk.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of updated terms.

Shipping Policy

Soulmate Vision is primarily an informational and review-based platform. Physical or digital products purchased through links on this website are fulfilled and shipped directly by third-party vendors or official product sellers.

Shipping Timeframes

Estimated shipping and delivery times may vary depending on:

  • Vendor processing schedules
  • Customer location
  • Carrier delays
  • Product availability
  • International shipping regulations

Most orders are typically processed within 1–5 business days, although delays may occur during holidays or high-demand periods.

Tracking Information

Customers usually receive tracking details through email after their order has been processed by the seller or payment provider.

Please ensure the correct email address is entered during checkout.

Shipping Responsibility

Soulmate Vision is not directly responsible for:

  • Shipment delays
  • Lost packages
  • Customs processing issues
  • Incorrect shipping addresses
  • Delivery failures caused by carriers

All shipping concerns should be directed to the official vendor or payment processor associated with the order.

Refund Policy

Refund eligibility depends on the policies established by the official product seller or payment processor handling the transaction.

Refund Requests

Customers seeking refunds, cancellations, or subscription modifications should contact the appropriate customer support provider as soon as possible.

Refund approval may depend on:

  • Purchase date
  • Product usage
  • Vendor policies
  • Subscription terms
  • Return eligibility requirements

Processing Time

Approved refunds may require several business days to appear on customer bank or credit card statements depending on the financial institution.

Non-Refundable Situations

Some products or services may not qualify for refunds once accessed, downloaded, or fully delivered. Customers should carefully review the vendor’s official refund terms before purchasing.

Billing Assistance

For billing disputes or unauthorized charges, customers should contact the official payment processor immediately.

Contact Information

Website:
https://en-soulmatevision.com/

Address:
2418 Maplewood Drive, Denver, CO 80222, USA

Support Email:
contact@en-soulmatevision.com

Customer Support:
+1 (800) 572-9184

Billing Assistance:
+1 (302) 404-2568

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (USA Time)